All our shipping methods have tracking. Note that the quality of tracking may differ for some local carriers. You will receive an email with tracking information as soon as your posters have been shipped.
If you wish to cancel an order please reach out to us immediately at firstname.lastname@example.org we can see what we can do. However, we try to move fast and if the order has been processed, we cannot guarantee that we can stop it on time.
If you placed an order but did not receive a confirmation email please contact us at email@example.com
Maybe you entered your email incorrectly or maybe it just got lost in cyberspace. Something might also have happened to your order and did not go through. In any case just reach out and we are happy to look it over.
P.S. Just double check to make sure it didn't land in your junk folder.
For packages lost in transit, all claims must be submitted no more than 2 weeks after the estimated delivery date.
Shipping will be calculated when you check out. The cost varies depending on your choice of shipping method as well as what country we are shipping to.
Jolin Prints fulfills all orders on demand. We work as quickly as possible but please allow 2–5 days for posters to print (large orders may take longer). This does not include shipping. For standard shipping please allow 6-10 business days.
At the moment we offer shipping to European Union, United States, Norway and The United Kingdom. If you are outside our delivery zone and want to make a purchase, please contact us at firstname.lastname@example.org and we will try to solve the delivery for you.
Customers failing to pick up their package or you have given us an incorrect delivery address resulting in a return will be charged for our packaging fee and costs of return shipping.
At the moment you can pay with Visa, Mastercard, American Express, Apple Pay and Klarna. We always look in to add more methods of payment, please let us know if you miss something.
We offers a wide range of sizes but not all prints are available in each size due to layout and design. We offer following sizes:
21x30cm - 8 ¼ x 11 ¾ in
30x40cm - 11 ¾ x 15 ¾ in
50x70cm - 19 ¾ x 27 ½ in
70x100cm - 27 ½ x 39 ¼ in
Please contact us if you have any size requirements or questions.
If not stated otherwise we print on Museum-quality, long-lasting matte paper. Paperweight: 200 gsm / 80 lb
No, all artwork produced by Jolin Prints is exclusively sold through our website or in our pop-up shops. Some of our collaboration artist might temporarily sell their work at other places but they will most likely be hard to find. They create collections for us.